Search

Back to basics: Mental health trust to focus on core services as inspectors find it inadequate

NSFT deputy chief executive and director of finance. Photo: NSFT

NSFT deputy chief executive and director of finance. Photo: NSFT

NSFT

The new chief executive of the region’s failing mental health trust has said things need to go back to basics to fix problems highlighted by inspectors.

Julie Cave was confirmed as the new executive director of Norfolk and Suffolk NHS Foundation Trust (NSFT) yesterday, Thursday, ahead of a damning Care Quality Commission (CQC) report which branded the service inadequate.

Today, she admitted problems the CQC told the trust to put right in 2014 “should have been done quicker”.

And said it was key to focus on core services and not get “distracted on the nice things”.

She said: “If we are going to get it right for service users we have to get the basics right.”

Mrs Cave was insistent that although the CQC had been “disappointed” with the trust, improvements had been made - just not fast enough.

For example, she said 855 ligature points - that is items or structures which could be used for hanging - had already been removed or adapted.

MORE: Not enough staff, not enough beds - inspectors brand region’s mental health trust inadequate again

But the CQC demanded action over this, and said all must be removed.

She also admitted there were issues with the trust’s IT system Lorenzo, but said there were not plans to scrap it.

And she said NSFT had stopped sending patients to the unsafe, private Mundesley Hospital, to allow it to address its own inadequate CQC report.

“We do still have patients at Mundesley,” she said.

“And if we were concerned about their safety we would remove them. But we have stopped admitting patients so they can give assurances their service is safe.”

Instead, some patients had been send to Ellingham Hospital, in Attleborough - another private facility run by the Priory Group.

“I don’t want to send them to Manchester or Devon,” MRs Cave added.

She paid tribute to the trust’s staff, who inspectors recognised were working hard in difficult circumstances.

Particularly, the Dragonfly Unit in Carlton Coville, Suffolk, was found to be outstanding.

Her message to staff and patients was: “The board will do everything it possibly can to get us out of special measures, we’re really proud of our staff and what they deliver every day. And the service users are fundamental to what we do, it’s key that care is safe.”

Related articles

Other news

30 minutes ago

The owner of a popular seaside attraction says he is “devastated” after it was stolen from its storage facility.

Suffolk County Council’s decision to close the Lowestoft Record Office will come under renewed scrutiny after a deal was struck at a council meeting.

A Conservative councillor who was suspended from the party after allegedly posting Islamphobic comments on Facebook has apologised.

A former UKIP councillor has come under fire after declaring that he won’t turn his back on his friendship with an old colleague later convicted for murder.

Most Read

Yesterday, 18:33

A popular seaside attraction has been stolen.

Read more

Conditions at a petting zoo have not breached any animal welfare regulations, a council has said following a recent inspection.

Read more

Officers are asking for witnesses to come forward following the burglary of a popular seaside attraction.

Read more
Yesterday, 17:19

A Lowestoft high school has hit the spotlight – with some of its students being given the unique chance of starring in a new film by renowned movie-makers Danny Boyle and Richard Curtis.

Read more
Ormiston Denes Academy
Yesterday, 19:54

A seafront pavilion could be demolished and replaced with a new landmark building as councillors approve £30,000 funding to explore the proposals.

Read more

Later in Life

cover

Click here to view
the Later in Life
supplement

View

Local Weather

Partly Cloudy

Partly Cloudy

max temp: 20°C

min temp: 15°C

Show Job Lists

Digital Edition

cover

Enjoy the
Lowestoft Journal
e-edition today

Subscribe

Newsletter Sign Up

Lowestoft Journal weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy