Search

Ex-staff members speak out over ‘rotten foundations’ of mental health trust

Mental health. Pictured: A young man experiencing depression sits by a window. Picture: Newscast Online

Mental health. Pictured: A young man experiencing depression sits by a window. Picture: Newscast Online

Newscast Online

Healthcare professionals who used to work at the region’s mental health trust have slammed “rotten foundations” stemming from a radical redesign six years ago.

NSFT chief executive Julie Cave. Photo: NSFTNSFT chief executive Julie Cave. Photo: NSFT

Former employees have spoken of their disappointment at the latest inspection report into Norfolk and Suffolk NHS Foundation Trust (NSFT) which plunged the service into special measures.

And they said remaining leaders who saw through changes needed to go.

Dr Irene Lampert was a consultant child and adolescent psychiatrist with NSFT, she left in 2014 after she said she was “unable to cope any longer with the management style, shortage of staff and the risks clinicians were forced to take”.

She said she still knew many ex-colleagues working there, who told her things had not changed.

Dr Lampert said: “The current NSFT board are trying to build improvements on rotten foundations.

“The radical redesign introduced in 2011 has damaged services to a degree that is difficult to recover from.

“This service reshape had fundamentally wrong ideas about what makes a good service and the brutal and splitting way it was implemented has traumatised working relationships, trust, pride creativity and resilience in the workforce.”

And she said although the changes were now many years ago, she felt the vision had not changed.

“Many experienced and respected clinicians left at the time in an atmosphere where the management style was dictatorial, where those who did not agreeagree were better off gone.

“Then, as now, the board’s vision for the service was not concerned with safety and getting the basics right.”

Dr Lampert’s claims joined those of a former NSFT senior manager, who still works in the local healthcare system.

The man worked for the trust for 17 years, but left last year. He said he had little confidence the leadership could turn things around, and that when he had previously raised concerns these had been dealt with unprofessionally.

He said: “My fear for NSFT is that the retirement of the chief executive will be insufficient to create the change of culture the organisation desperately needs and if this opportunity is missed the care of people using the trust’s services will continue to suffer.”

‘Move on from discussions from five years ago’

NSFT chief executive Julie Cave said she had “complete confidence and determination” the trust would improve and the culture had changed.

She said: “The ‘radical redesign’, or Trust Service Strategy (TSS), was a set of proposals put forward five years ago in 2012. It was designed in response to national drivers demanding that NHS trusts make services as efficient as possible, including making significant cost savings.

“TSS was also designed at a time when huge changes were being seen in local NHS, with CCGs emerging in 2013. And NSFT was a new organisation. However, the board has apologised for some of the early TSS decisions which were implemented and recognised the effect some of those may have had on the quality of our services and our staff. TSS is not an approach we are taking today or, indeed for many years, and we are trying to move on from discussions relating to five years ago, and look forward.”

Other news

38 minutes ago

A parking enforcement company insists one of its car parks has not become free to use - despite a nearby business telling customers otherwise.

Yesterday, 23:22

It may be one of the country’s greatest beauty spots - but some plants spotted by an eagle-eyed police community support officer (PCSO) on a popular beach were not quite as natural as they first seemed.

Yesterday, 16:33

A conditional cash injection has been awarded to members of a community group as they look to transform their town’s former hospital.

Yesterday, 15:36

A First World War memorial campaign led by former head of the army Lord Dannatt will see 6ft tall Tommy silhouette statues erected around the county.

Most Read

Yesterday, 23:22

It may be one of the country’s greatest beauty spots - but some plants spotted by an eagle-eyed police community support officer (PCSO) on a popular beach were not quite as natural as they first seemed.

Read more
38 minutes ago

A parking enforcement company insists one of its car parks has not become free to use - despite a nearby business telling customers otherwise.

Read more
Facebook
Yesterday, 09:26

A Lowestoft mother is appealing for help in setting up a charity in memory of her son, who died earlier this year.

Read more
NHS
Yesterday, 15:30

News that work to replace signs to read A47 on the old A12 between Lowestoft and Great Yarmouth cost almost £750,000 was met with a mixed reaction on Facebook.

Read more
Facebook

A young girl under the age of 10 was taken to hospital following a collision with a moped in Lowestoft today.

Read more
Suffolk Police

Later in Life

cover

Click here to view
the Later in Life
supplement

View

Local Weather

Overcast

Overcast

max temp: 21°C

min temp: 18°C

Show Job Lists

Digital Edition

cover

Enjoy the
Lowestoft Journal
e-edition today

Subscribe

Newsletter Sign Up

Lowestoft Journal weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy