Graphic: Passenger numbers for Norfolk, Suffolk and Cambridgeshire train journeys are revealed

Greater Anglia train on the Norwich to Cambridge route via Ely. (Class 170). Photo: Bill Smith

Greater Anglia train on the Norwich to Cambridge route via Ely. (Class 170). Photo: Bill Smith

Archant © 2012

They are journeys that hundreds of thousands of people across East Angliia make every year as they commute to work, travel to meet loved ones or enjoy excursions out.

How is mystery passenger?

The figures for train station usage for Norfolk has thrown up an unusual question – Who is the lone season ticket holder who got off at Buckenham station?

Figures in the Office of Rail Regulation report show there were only 80 exits and entrances at the request station by Buckenham Marshes RSPB Reserve.

The report shows that one of those 40 exits was made by someone with a season ticket and there is no record of a season ticket holder entering the station between the same period between April 2013 and March

The station at Buckenham is a request stop that is only open at the weekends on the Wherry Line.

Click here to view the full list

And now the full extent of rail journeys in the region has been revealed in a report that shows the busiest and less well used stations in Norfolk, Suffolk and Cambridgeshire.

The Office of Rail Regulation report, based on ticket sales for 2013/14, shows that Abellio Greater Anglia saw an estimated 183,686,306 entrances and exits at all its station from April 2013 to March - a 6.1pc rise compared to the previous 12 month period.

It will come as no surprise that a breakdown of the figures by each station for Norfolk shows that Norwich’s station has the largest amount of passenger numbers with 4,139,820 reported from April 2013 to March.

In second place was King’s Lynn station with an estimated 913,458 entries and exits and Diss station came third with a figure of 675,527.

Great Yarmouth was fourth with a figure of 460,921 and Downham Market narrowly came fifth with 460,056 entrances and exits,

And a look at the stations shows how the one at Buckenham only had 80 entrances and exits, while the second lowest station passenger-wise was Spooner Row with a figure of 388.

Across the border in the Waveney district of Suffolk, the figure for Lowestoft’s rail station was 471,338, there were 124,368 entrances and exits at second-placed Oulton Broad North station and at third was Beccles with a figure of 101,280.

Cambridge station was the most used station in the east of England with a total of an estimated 9,824,859 entrances and exits by passengers.

At the station at March the statistic for passengers was 357,864 and at Manea it was 3,694.

The Office of Rail Regulations show that in the east of England there were an estimated 195,854,995 recorded entries and exits into stations by train passengers - a rise of 3.5pc compared to the previous period.

Nationally there were an estimated 2,665,123,512 entrances and exits at stations, a rise of 4.8pc compared to the previous period.

A spokesman for the Office of Rail Regulation said: “Station usage statistics are an estimate of the number of passengers travelling to and from each station (entries and exits).

“Figures are primarily based on ticket sales data recorded in rail industry systems.

“There are limitations to the dataset, as the figures are estimates and do not represent exact numbers.”

What do you think of the rail service in the region? Email


  • What utter tosh! I have an annual gold season ticket from Ely to Cambridge and the amount of time the trains are absolutely rammed as there was a carriage short or the previous train was cancelled. Last year was stuck at Thetford for two hours,before, well, between the train company and Network Rail decided who's fault it was to get me back home to Ely in a taxi at the cost of £130. Two carriages,four people per taxi to Ely,that must have cost a few thousand. Went to claim for my fare back,three months later after sending the form off I recieve a letter asking for the original tickets (I did not send the originals as the train company would not accept recorded delivery!).....Did I get refunded? Nope. Train travel is an essential for me to get to work but it is so damned expensive when it shouldnt have to be.

    Report this comment


    Friday, December 12, 2014

  • How impressive ! Does this also record the numbers of delays, breakdowns, standing room only, cancellations etc and the reasons why? Another useful addition might be a travel cost calculator which compares UK rail travel costs with others in Europe. Bet we come at the top there.

    Report this comment

    Grey Fox

    Monday, December 8, 2014

  • Is this in some way intended to justify Chloe Smith's aim of wasting nearly half a billion pounds of taxpayers' money just so she can get here from London a few minutes sooner ?

    Report this comment

    Mr Cameron Spork-Pies

    Monday, December 8, 2014

  • How do they work these numbers i can understand how the stations with ticketed gate access but Lowestoft and several others don't you can walk on and off the platform so do they use ticket sales but with season ticket holders how do they monitor when they travel?

    Report this comment


    Monday, December 8, 2014

The views expressed in the above comments do not necessarily reflect the views of this site

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