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Holiday healthcare heroes: National recognition for Great Yarmouth and Waveney team

East Coast Community Healthcare tissue viability team. Photo: ECCH

East Coast Community Healthcare tissue viability team. Photo: ECCH

ECCH

Throughout advent, we’re highlighting those who work hard throughout the year - and at Christmas - to keep Norfolk and Waveney’s health service ticking over.

This countdown of those we count on will focus on a different person or individual every day up until Christmas, celebrating our healthcare heroes.

Tissue viability team, East Coast Community Healthcare

Tissue viability nurse Jayne Jode is understandably proud that she and her colleagues at East Coast Community Healthcare (ECCH) have received national recognition for their efforts to improve wound treatment for older people.

NHS England has commended the team for the work they have done with care home staff in Great Yarmouth to improve the diagnosis and treatment of skin tears.

Tissue viability is a specialist service caring for patients with a variety of conditions including leg ulcers, pressure ulcers, traumatic injuries and complex non-healing wounds.

The team developed a new care pathway after ECCH’s district nurses experienced a high number of requests for visits to care home residents with skin tears that turned out to be wrongly diagnosed or dressed.

Staff at three care homes were given special training and, after three months of piloting the new system, results showed a reduction in skin tears, improved healing rates and reduced pain and trauma for residents.

The education package and treatment pathway is now being rolled out to all care homes in Great Yarmouth and Waveney and NHS England has asked the ECCH team to submit its findings as part of the national ‘Leading Change, Adding Value’ initiative which aims to highlight practices that have resulted in better outcomes, improved experiences and better use of resources in order that all NHS organisations can learn from them.

Ms Jode said: “We pride ourselves on offering a high quality service but we’re always looking for chances to improve the way we do things in order to make life better for our patients.

“The fact that we’ve made a real difference to people’s quality of life with this new pathway is one of the reasons why I really love my job – and the fact that our work has been recognised by NHS England as a case of best practice is the icing on the cake.”

• To read about other holiday health heroes, click on a door on the advent calendar above.

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