Power cut latest: Power restored to thousands of homes in Norfolk and Suffolk following heavy gales

16:42 16 February 2014

UK Power Networks

UK Power Networks

UK Power Networks has finished restoring power to the region’s homes today (Sunday).

What UK Power Networks is doing to get your power back on and what it did to prepare

• Extra engineers and tree cutters clearing damage to restore power.

• Extra call advisors and call centres, staffed by volunteers.

• Electricity ‘scouts’ assessing damage to the electricity network.

• Worked with the Met Office before the storm

• Arranged additional staff including engineers.

• Reviewed existing plans.

• Invested in partnership arrangement with the British Red Cross.

• Provided information updates to inform local areas.

Power to homes in the East of England and the rest of South England is now “back to normal” with just a few isolated properties still affected by power cuts where access is an issue.

The number of homes affected by power cuts in the region peaked at midday yesterday (Saturday), when more than 4,000 were left without electricity.

A statement from UK Power Networks said: “We have seen exceptionally high winds and rain across the regions we cover – the East of England, South East and London – which caused power cuts when overhead lines were damaged or brought down by trees, branches and other wind-borne debris.

“Our electricity network is built to be resilient but extreme weather can cause damage beyond our control.

High winds bring down a poer line at Northrepps.
PHOTO: ANTONY KELLYHigh winds bring down a poer line at Northrepps. PHOTO: ANTONY KELLY

“Since the high winds started on Friday night, our engineers have worked tirelessly around the clock to restore power to more than 370,000 homes and businesses, in extremely challenging conditions.

“We’re sorry to everybody affected.”

Click here for the very latest on the gales.

Click here for the latest on the roads and trains.

Yesterday morning at around 9am in Northrepps, near Cromer, in north Norfolk, a 15-metre high tree, which fell in woodland off Tolls Hill, caused “sparking and some flames” after it landed on power cables.

Incident commander, crew manager Chris Hele, said they had been called out to cordon off the area and to put out any fire once the power had been isolated.

He said there had “been sparking and some flames” but that engineers attended to isolate the power, cut down the tree and restore the power lines.

The fire crews also checked for hot spots.

Power was restored to residents in the nearby area earlier this afternoon.

Click here to see what the weather has in store over the next few days.

The UK Power Networks emergency number to call is 0800 783 8838 or click here for latest information.

• Have you been affected by the power cuts? Send pictures and details to or follow @donnaloubishop on Twitter.

What you’ve been saying on social media:

On Twitter

@SonicFixRepairs: “No power in Horning since 1am this morning (Saturday). Came back on at 6.50pm, off for 18 hours. Power cuts highlight weakness in very poor mobile signal coverage!”

@NorthreppsC: “Lost power today but still managed to serve a full house of breakfasts!”

@BillyEarl: “Power went off in Ashill just after 10am (Saturday) told would be 6pm before it was back on. Back on about 1.45pm.”

On Facebook

Saffron Curtis-ash, of north Norfolk, said: “We had one this morning (Saturday) and it lasted until lunch time. Lucky for us we had a camping stove. No real weather issue at the moment.”

Hayley Palmer, of Booton, said: “We have a closed road! Going to be a lovely quiet night with no cars going passed!”


  • The guys at the power network came out and got our side of the village up an running very quickly. I've nothing but praise for them. Well done guys.

    Report this comment

    Karen Henry

    Saturday, February 15, 2014

  • This company who make vast profits should be forced to use some of these profits to underground these cables, it's ridiculous this is still happening in the 21 century. None of these companies want to update their infrastructure, so the legislation needs changing.

    Report this comment


    Saturday, February 15, 2014

The views expressed in the above comments do not necessarily reflect the views of this site

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