Thousands of people in Norfolk and Waveney have seen a surprise hike in their water bill.
People in Great Yarmouth and Lowestoft have seen a big change in their utility bills with larger-than-expected amounts coming out of accounts.
This is from the combination of water and sewerage services by two separate companies.
Households in the area previously paid two different bills - a sewerage bill from Anglian Water and a water bill from Essex & Suffolk Water.
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Now, people will receive one bill from Essex & Suffolk Water.
One Great Yarmouth man in a rented home previously paid £35.88 and £15.68 in two separate bills whereas now he'll see a combined £57.17 out of his account.
A spokesman from Anglian Water said: "Essex & Suffolk Water will send your bill for everything, meaning you’ll no longer have two separate bills to pay.
"That means, you’ll have: one bill, one payment, and one company for you to contact about things like changing payments or moving home in the future."
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