A care home has received the seal of approval from inspectors after retaining its good rating.
Britten Court, in Lowestoft, has been rated 'Good' once more by healthcare regulator the Care Quality Commission (CQC) following an unannounced inspection.
The residential care home, which cares for 80 residents and is part of Care UK, provides support to adults who may be living with dementia, mental health and/or a physical disability.
After inspectors visited the care home on Love Road on July 24, Britten Court was rated in five key areas with an overall rating of 'good'.
The home received a 'good' rating in all five areas - after inspectors asked five questions about services - in the safe, effective, caring, responsive and well-led categories.
It comes almost six years after the care home was rated 'good' in November 2017 by the CQC - with staff and residents delighted with the latest rating.
The CQC report said: "At our last inspection we rated this key question good.
"The rating for this key question has remained good.
"This meant people were safe and protected from avoidable harm."
Promoting a holistic approach to care, the report highlighted the strong relationships team members have formed with residents, resulting in an "open, inclusive and empowering" culture within the home.
Inspectors were impressed with the home’s person-centred approach, with the management team’s strong approach to leadership also highlighted.
Chloe Swarbrick, home manager at Britten Court, said: "Being awarded a ‘good’ CQC rating truly reflects the care and passion that our team members invest into ensuring each and every resident receives high-quality tailored care, and we’re thrilled with the result.
"It’s down to our fantastic team’s dedication and enthusiasm that we are able to offer the very best levels of support and care possible.
"I’d like to thank everyone at the home for their continued dedication, which I know is also greatly appreciated by residents and their families."
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