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Charity investigating Lowestoft documents blunder

PUBLISHED: 09:29 04 February 2011

AN INVESTIGATION has been launched after a report containing explicit details about a sexual assault was mistakenly given out by a charity in Lowestoft.

Two pages of the highly sensitive police report were accidentally handed to a young woman by Catch22 while she was inquiring about accommodation.

Now, the charity has said it is reviewing its procedures after writing to apologise to her.

Daisy Greig, of north Lowestoft, was given the sensitive child protection documents when she visited the charity’s office in London Road North.

Daisy, 20, has used the 16+ Service in Suffolk for the last four years, and was shocked when she got home to discover that this time the documents she had been given about accommodation included a very explicit Suffolk Police report.

The report included a disturbing description of abuse over the last three years, as well as names, addresses and ages of all those involved.

Daisy said: “It’s really graphic. I am disgusted, and just think that information like that should not be left on a desk to get muddled up.

“They sent me a letter apologising, but that’s not really good enough.”

The charity provides a range of services across the UK, including a number of national programmes on behalf of the government.

Their aim is to help young people who find themselves in difficult situations, and the 16+ Service in Suffolk gives support to those aged 16 to 25 who are living in or leaving care.

When asked about the document blunder, a Catch22 spokesman said: “We have reported the incident to Suffolk County Council and we are reviewing our procedures.”

The service is commissioned by Suffolk County Council and a spokesman confirmed that they have asked Catch 22 to hold an investigation.

The Suffolk County Council spokesman said: “We are aware of this incident, and have asked Catch 22 to carry out a review of their procedures.

“We will carefully consider the outcome of the review to ensure that all personal information is stored in the most secure way in the future.”

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