Councillor issues advice after TV technical faults in Lowestoft
- Credit: Archant
A councillor is urging members of the public to assess their options if their television is experiencing interference or technical problems.
Sonia Barker, district and county councillor for Pakefield, has encouraged residents to visit the website www.at800.tv after a number of people reported issues with their Freeview boxes, whilst watching television.
Mrs Barker said: 'Some Freeview TV reception has been affected by the 4G Mobile Mast at Pakefield.
'Not all TV's are affected but if your TV has gone wrong recently and you have lost your Freeview connection or there is interference, you need to contact the website. 'They can also be contacted by phone at 08081 313800.
'They will then send round a local TV Engineer, for free, to sort out the problem to check to see if it is the 4G problem.
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'If it is they can fit a filter to sort it out.'
The 'at800' website reads: 'The 800 MHz frequencies used by some 4G services are next to frequencies used for Freeview.
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'There is a very small chance this may cause disruption to your Freeview service.
'We can either arrange for an at800- engineer to visit your home or send you a free filter to fit yourself.'
However, not all problems are caused by the mobile signals - with television engineers across the area available to resolve any problems where required.