Pharmacy worker honoured after saving customer's life

Benjamin Cronin, pharmacy advisor at Boots in Lowestoft.

Benjamin Cronin, pharmacy advisor at Boots in Lowestoft. - Credit: Recognition of Excellent Awards

A pharmacy worker who saved a customer's life has been recognised for his actions at a nationwide awards ceremony.

Benjamin Cronin jumped into action when a regular patient collapsed outside Boots in Lowestoft.

The pharmacy advisor immediately started CPR, delivering four shocks to the patient via the nearby Co-op's AED until paramedics arrived.

The ambulance crews and Mr Cronin continued to work to successfully restart the patients heart, before the man was placed into a coma on the roadside.

After a few months of intense treatment, the patient has since returned safely home.

Following his actions, Mr Cronin was nominated for a Recognition of Excellence Award for healthcare workers showing outstanding achievements in the world of community pharmacy.

He was highly commended in the customer care category for his life-saving actions.

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His anonymous nominator said: "He continuously wants to support the communities he works within and strives to provide the best healthcare possible for all of our customers and patients."