I AM writing to sincerely thank the staff of the Wrentham Factory shop who were so kind to me and my daughter when my handbag was taken from the handle of my wheelchair whilst shopping there.

I AM writing to sincerely thank the staff of the Wrentham Factory shop who were so kind to me and my daughter when my handbag was taken from the handle of my wheelchair whilst shopping there.

The staff could not have been more helpful sharing our concern and serving us tea and coffee, use of their phone and even offered a piece of cake from Jan's lunch box.

Thanks to her quick actions all ended happily when my handbag was found (intact) elsewhere in the store by the Sonia, the deputy manager.

It is always a pleasure to shop at this store and be greeted by the friendly staff, however busy.

MRS P ALLEN

Caddies Walk

Lowestoft