Train operator on track

EAST Anglia's main train operator recorded some of its highest punctuality figures in the most recent four-week period bringing annual figures to the best level since the franchise began in 2004.

EAST Anglia's main train operator recorded some of its highest punctuality figures in the

most recent four-week period bringing annual figures to the best level since the franchise began in 2004.

In the four weeks to January 3, 2009 average punctuality across the National Express East Anglia network was at 91.9pc.

Mainline services from Norwich, Ipswich, Harwich, Clacton, Col-chester, Braintree and Chelmsford to London reached 89.6pc while rural services from Norwich to Cambridge, Sheringham, Lowestoft and Yarmouth climbed to 94.2pc.

Andrew Chivers, managing director of National Express East Anglia, said: 'The good punctuality achieved in December and over the Christmas and New Year period reflects the joint work we are taking forward with Network Rail.

'We recognise that there is still more work to do, to deliver these improved levels of punctuality on a consistent and regular basis.

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'However, we are continuing to make progress towards meeting our customers' expectations for sustained delivery of higher performance standards.'